Returns & Exchanges
At Geek & Gorgeous, we want you to love your skincare journey; if a product isn't the right fit for your skin, we offer a 30-day return window for a stress-free experience. Please ensure items are returned in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Securely
Place the products safely in their original boxes and include a copy of your packing slip or order confirmation email inside the parcel.
- 3.Ship the Package
Affix the provided shipping label or send the package via your preferred tracked courier to our central European warehouse facility.
- 4.Receive Your Refund
Once our lab team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.